Terms of service

Terms and Conditions

Last updated: August 3, 2026

Welcome to Perfume Delux. These Terms and Conditions govern your use of perfumedelux.com, purchases made through our website, and interactions with participating Perfume Delux retail locations.

By accessing our website, creating an account or placing an order, you agree to these Terms and Conditions. Please do not use the website if you do not agree with them.

1. About Perfume Delux

Perfume Delux offers perfumes, fragrance oils, colognes and related products through our website and retail locations in the United States.

References to “Perfume Delux,” “we,” “us,” or “our” refer to Perfume Delux. References to “you” or “customer” refer to the person using the website or purchasing our products.

2. Website Use

You may use this website only for lawful personal shopping and informational purposes.

You agree not to:

• Use the website for fraudulent or unlawful activity;
• Attempt to gain unauthorised access to the website or another customer’s account;
• Introduce viruses, harmful code or automated scraping tools;
• Copy, reproduce or commercially use website content without permission;
• Submit false contact, billing, shipping or payment information;
• Place orders with the intention of reselling products without prior approval.

We may restrict or terminate access where we reasonably believe these Terms have been violated.

3. Customer Accounts

You may create an account to manage orders, save information and use website features such as wishlists.

You are responsible for:

• Providing accurate account information;
• Keeping your password confidential;
• Restricting access to your account;
• Informing us promptly of suspected unauthorised use.

You are responsible for activity carried out through your account unless caused by a failure within systems controlled by Perfume Delux.

4. Product Information

We aim to present product names, descriptions, sizes, fragrance notes, images and prices as accurately as possible. However:

• Screen settings may affect the appearance of product colours;
• Packaging may change without prior notice;
• Fragrance experiences and preferences vary between individuals;
• Product descriptions and fragrance notes are provided for general guidance;
• Manufacturers may update ingredients, packaging or formulations.

Please review the packaging and ingredient information supplied with the product before use, especially if you have allergies or sensitivities.

Perfume Delux does not claim that fragrance products diagnose, treat, prevent or cure any medical condition.

5. Product Authenticity and Brand References

Perfume Delux aims to source and sell authentic products through reputable channels.

Brand names, product names, logos and trademarks displayed on the website belong to their respective owners. Their appearance does not necessarily mean that Perfume Delux is officially affiliated with, endorsed by or sponsored by every brand shown, unless expressly stated.

6. Prices and Payments

All prices are displayed in the currency selected or shown on the website. Applicable taxes, shipping charges and other fees will be shown during checkout where required.

We reserve the right to:

• Update prices at any time;
• Correct pricing or product-information errors;
• Change or end promotions;
• Refuse or cancel an order affected by an obvious pricing or technical error.

Payments are processed through authorised third-party payment providers. Your order is not confirmed until payment has been authorised and you receive an order confirmation.

If an order is cancelled after payment, the amount will be refunded to the original payment method in accordance with our applicable policies.

7. Orders and Availability

Adding a product to your cart does not reserve it. All orders are subject to:

• Product availability;
• Successful payment authorisation;
• Verification of billing and shipping information;
• Fraud and security checks;
• Applicable shipping restrictions.

We may refuse or cancel an order where a product is unavailable, information is inaccurate, payment cannot be verified, fraud is suspected or the order violates these Terms.

If we cancel an paid order, we will issue an appropriate refund.

8. Shipping and Delivery

Shipping options, estimated delivery times and applicable charges will be shown during checkout or explained in our shipping information.

Delivery dates are estimates and are not guaranteed. Delays may occur because of carrier operations, weather, holidays, address issues, security checks or circumstances outside our reasonable control.

Customers are responsible for providing a complete and accurate delivery address. Additional charges caused by an incorrect address, refused shipment or unsuccessful delivery attempt may be the customer’s responsibility where permitted by law.

Certain fragrance products may be subject to carrier, destination or transportation restrictions. We may contact you if an order cannot be shipped using the selected method.

Risk of loss and ownership transfer in accordance with applicable law and the delivery arrangements for the order.

9. Returns, Refunds and Exchanges

Returns, exchanges, damaged products and refunds are governed by the Perfume Delux Return & Refund Policy, which forms part of these Terms.

For hygiene, safety and product-integrity reasons, opened, used, sprayed, altered or damaged fragrance products may not be eligible for return unless they arrived defective, incorrect or damaged.

Customers should review the Return & Refund Policy before purchasing.

10. Promotions and Discount Codes

Promotions, discount codes and special offers may be subject to additional conditions.

Unless otherwise stated:

• Offers cannot be exchanged for cash;
• Only one discount may be used per order;
• Discounts cannot be applied after an order is completed;
• Offers may exclude selected products;
• Promotions may be modified or withdrawn where legally permitted.

Misuse of a promotion may result in cancellation of the discount or order.

11. Intellectual Property

The website and its content—including text, graphics, photographs, branding, page designs and original materials—are owned by or licensed to Perfume Delux and are protected by applicable intellectual-property laws.

You may view and use the website for personal shopping purposes. You may not copy, distribute, modify, publish, sell or commercially exploit our content without written permission.

12. Third-Party Services

The website may contain links to or rely on third-party services, including payment processors, delivery companies, social media platforms and website applications.

Perfume Delux is not responsible for the independent content, availability, privacy practices or terms of third-party services. Your use of those services may be governed by separate terms.

13. Disclaimer and Limitation of Liability

We aim to keep the website accurate, secure and available, but we do not guarantee that it will always operate without interruption or error.

To the fullest extent permitted by law, Perfume Delux will not be liable for indirect, incidental, special or consequential losses resulting from website use, delayed delivery, third-party services or misuse of a product.

Where liability cannot legally be excluded, our liability will be limited to the amount paid for the relevant product or service, except where applicable law requires otherwise.

Nothing in these Terms excludes consumer rights or liabilities that cannot legally be excluded.

14. Indemnification

To the extent permitted by law, you agree to be responsible for reasonable losses or claims arising from your unlawful use of the website, violation of these Terms or infringement of another party’s rights.

15. Privacy

Our collection and use of personal information are explained in the Perfume Delux Privacy Policy.

By using the website, you acknowledge that your information will be handled as described in that policy.

16. Changes to These Terms

We may update these Terms to reflect changes in our business, website, products or legal obligations.

The revised version will be posted on this page with a new “Last updated” date. Your continued use of the website after an update means that the revised Terms apply to future use and purchases.

17. Governing Law

These Terms are governed by the laws of the State of Maine and applicable United States federal law, without regard to conflict-of-law principles.

Any mandatory rights available to consumers under applicable state or federal law remain unaffected.

18. Contact Us

For questions about these Terms, an order or our services, contact:

Perfume Delux
364 Maine Mall, Suite N131
South Portland, Maine 04106
United States

Email: info@perfumedelux.com
Phone: +1 (227) 249-7712
Website: perfumedelux.com