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faq

Got Qs?

We Got You
(01)

Can I exchange or return my order?

You can return unused products within 14 days of delivery. The item must be in original packaging and condition.
(02)

Do you ship internationally?

Yes, we ship worldwide. Shipping rates and delivery times vary based on your location and are calculated at checkout.
(03)

Can I cancel or modify my order after placing it?

If your order hasn’t been processed yet, our team can help with changes. Contact us as soon as possible to make modifications.
(04)

How do I care for the product?

Store your fragrance away from direct sunlight and heat — a cool, dry place preserves the scent exactly as it was made.
(05)

Are your fragrance ingredients ethically sourced?

Our shoes are made using a blend of lightweight textiles, breathable mesh, durable rubber outsoles, and performance foam — all selected for comfort and support.